How it works.

So you’re thinking about calling, texting or emailing for IT assistance?  How does this work once you get on the phone with us?

  • Basically you describe the problem to me and then we determine if it’s something I can help you with.
  • If you decide you want the assistance then the next step is to get me connected to the computer or computers having the issues through the internet.  (I will guide you through this it’s a fairly quick process)
  • My fee is $50 per hour.
  • I require my first hour of payment upfront.  I have been ripped off once too many. If you are not willing to do this then I am not interested in working with you.  When the hour is coming to a close I will tell you and ask if you want to continue to work or not.  You can stop right then if you wish without worry.    If you want to continue you will need to pay for another hour upfront.  It’s a pay as you go system.  You can have me work as much or as little as you’re comfortable with.

This is the way I operate and I find it fair for all the parties involved.

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